Goods we cannot carry.

• Alcoholic beverages
• Ammunition
• Animal parts, skins, or furs
• Animals of any form, alive or dead
• Antiques and works of art
• Any item containing petrol, whether liquid, gas, or fumes
• Asbestos
• Baths and bathroom suites
• Batteries
• Cash, credit cards, or debit cards
• Compressed air and empty cylinders
• Corrosive substances
• Counterfeit goods or currency
• Dangerous goods
• Environmental waste
• Illegal drugs
• Explosives
• Fish, alive or dead
• Flammable liquids or solids
• Ivory
• Tobacco and tobacco products
• Ceramics
• Weapons
• Perishable goods

If you are unsure, ask the team before you hand the parcel over. Damage to a prohibited item that was sent without our knowledge is not covered. Read the compensation page for what is covered.