How do I book a ticket?Open
Choose your route and date, tap the seats you want, then pay the listed fare with Paystack. The seats are confirmed when the payment succeeds. Office staff can also book a ticket for you at the counter.
Are fares and departure times listed on the site?Open
A fare appears when the office has set a price for that route. You pay that fare while booking. Departure times are confirmed by the team. Parcel charges by weight are listed under Parcel charges.
Can I pay with M-Pesa on this website?Open
Yes, when a fare is listed. Paystack handles the payment and offers M-Pesa and card. Baron does not see your PIN or card number. The office can also take cash when staff book the ticket.
How do I find a booking I already made?Open
Open Find a ticket and enter the BC reference and the phone number used when you booked. You can also call or WhatsApp 0724 743 827.
How do I hire a coach?Open
Open Bus Hire, tell us the group, the pick-up, the destination, and the date, then send the quote request on WhatsApp.
How do I send a parcel?Open
Open Parcels and send an enquiry, or take the parcel to a Baron parcel point. The recipient collects it at the destination point. Standard charges, prohibited goods, complaints, and compensation are listed from the Parcels page and the footer.
Where are the offices?Open
Nairobi is at Zahra House, River Road. Kisumu and Busia office addresses will be published once they are confirmed.